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Terms & Conditions

Terms and Conditions Bookings are made subject to the following terms and conditions as set out below:


Bookings may be made by email, through our website or by phone. Telephone bookings should be confirmed in writing.


Our standard payment terms require either full payment or a 25% deposit of the total price taken at the time of booking to secure your course place unless otherwise agreed. The remaining balance will become due no later than 14 days from the commencement of your course.

Where bookings are made within 14 days of the first day of your course full payment will be required at the time of booking.

Payment can be made by credit/debit card or cheque. For card payments a surcharge of 2% will apply. Card payments can be taken over the phone or through the website via WorldPay.


Should circumstances mean that you have to cancel your course the following charges will apply:

• More than four weeks prior to the course start date - no charge

• Two to four weeks prior to the course - 50% of the course fee

• Less than two weeks prior to the course - full fee

NB Cancellation must be made in writing by post or email and received by the due date.


If you do not attend a course, and you have not previously informed us, the full course fee remains payable and non-refundable.

If you have cancelled the course and have paid in full you will be entitles to a full refund if more than 4 weeks prior to course commencing. If 2-4 weeks prior to course, a 50% refund will be given. If less than 2 weeks, no refund will be given.

On occasions, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.


If you arrive late for a course or absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skills in the time remaining. In all such cases, the full course fee remains payable. To conform with the qualification requirements for statutory certificates, attendance at all sessions is mandatory.

6. VAT

All course fees are subject to the current VAT (valid exemptions only).



AberAid Ltd reserves the right to change course fees or terms and conditions at any time.

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Course information

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We offer a full range of certified and non certified first aid courses. If required, we are able to tailor the courses to suit your needs.


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It is important to be aware of current legislation to ensure your company complies with the Health and Safety regulations 1981


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